Configuring Credit Card Settings in NCR Counterpoint

Follow these steps to configure your NCR Counterpoint company and stores to use NCR Secure Pay:

If you are configuring an existing NCR Counterpoint store for use with NCR Secure Pay, make sure you have settled all outstanding transaction batches through CPGateway before enabling NCR Secure Pay. Transactions that were authorized through CPGateway will not be settled through NCR Secure Pay.

  1. Start NCR Counterpoint and log in to your company.

  2. From the main menu, select Setup > Point of Sale > Stores to display the ClosedStores window.

  3. Enter or look up your Store.

  4. Select the Credit Cards tab, and then select NCR Secure Pay from the Payment Gateway list box.

  5. If you haven't done so already, enter the store's Merchant Number.

  6. In the Secure Pay Merchant Id and EDC POS password fields, enter the Secure Pay POS Username and Secure Pay POS Password you received via e-mail when you signed up for NCR Secure Pay.

  7. Click the Test Connection button to test your store's connection to the NCR Secure Pay server.

If the test is successful, Closeda message appears, indicating that your store is able to connect to the NCR Secure Pay server.

If the test is unsuccessful, Closeda message appears, indicating that your store cannot connect to the NCR Secure Pay server. Double-check your Merchant Number, Secure Pay Merchant Id and EDC POS password values and your network configuration, and then test the connection again.

  1. If you accept business or government purchase cards, select the Require PO numbers for purchase cards check box to require users to enter a PO number for purchase cards, ensuring that you receive the preferential rate for purchase card transactions.

  2. Follow these steps to enable address verification services (AVS/AAV) for manually-entered Visa, MasterCard, American Express, or Discover transactions:

You can authorize a user to override mismatched address verification information by selecting the Override AVS mismatch check box for the user's security code on the System Security Codes window (Setup > System > Security Codes).

You can authorize a user to override unavailable address verification services by selecting the Override AVS unavailable check box for the user's security code on the System Security Codes window (Setup > System > Security Codes).

The None option is available only if you select the Allow address entry check box.

  1. Follow these steps to enable card identification services (CVV2/CVC2/CID) services for manually-entered Visa, MasterCard, American Express, or Discover transactions:

You can authorize a user to override mismatched CVV2/CVC2 or CID values by selecting the Override CVV/CID mismatch check box for the user's security code on the System Security Codes window (Setup > System > Security Codes).

You can authorize a user to override unavailable card identification services by selecting the Override CVV/CID unavailable check box for the user's security code on the System Security Codes window (Setup > System > Security Codes).

  1. Click the button to save your changes.

If you are setting up multiple stores, including physical and online stores, repeat steps 3 through 11 for each one.

  1. Close the Stores window.